Vendor Policy

Who can sell on One Touch All?

Anyone selling new and genuine products is welcome. In order to start selling, you need to have the following:

  • GSTIN
  • PAN Card (Personal PAN for business type “Proprietorship” and Personal + Business PAN for business type as “Company”)
  • GSTIN/TIN Number (not mandatory for few categories)
  • Bank account and supporting KYC documents (Address Proof, and Cancelled cheque)
  • Minimum of 1 unique products to sell

How do I sell on One Touch All?

To sell on One Touch All:

  1. Register yourself at onetouchall.com
  2. List your products under specific product categories.
  3. Once an order is received, pack the product and mark it as ‘Ready to Dispatch’. Our logistics partner will pick up the product and deliver it to the customer.
  4. Once an order is successfully dispatched, One Touch All will settle your payment within 7-15 business days based on your seller tier.

Can I offer both products and services on One Touch All?

Currently, you can sell only products and not services on One Touch All.

Do I need to courier my products to One Touch All?

No, One Touch All will handle shipping of your products. All you need to do is pack the product and keep it ready for dispatch. Our logistics partner will pick up the product from you and deliver it to the customer.

What are the documents required to register as a seller on One Touch All?

You are required to have the following documents:

  • GSTIN
  • PAN Card(Personal PAN for business type “Proprietorship” and Personal + Business PAN for business type as “Company”)
  • GSTIN/TIN Number (not mandatory for few categories)
  • Bank account and supporting KYC documents ( Address Proof, and Cancelled Cheque)

Who decides the price of the products?

As a seller, you will set the price of your products.


Will I get charged for listing products on One Touch All?

No. Listing of products on One Touch All.com is absolutely free. One Touch All does not charge anything for listing your catalogue online. You only pay a small commission for what you sell.

Who takes care of the delivery of my products?

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch.

 

How and when will I get paid?

The payment will be made directly to your bank account through NEFT transactions. One Touch All will settle your payments within 7-15 business days based on your seller tier.

When can I start selling?

After all the required documents have been verified and your seller profile is complete, you can start listing your products and start selling.

How many listings are required to start selling?

You are required to have a minimum of 1 listings (unique products) to start selling on One Touch All.

What are the fees charged?

The following deductions are made from the order item value:

  • Commission fee: A percentage of the order item value vary based on vertical/sub-category
  • Shipping fee (calculated on the basis of the product weight, shipping location and )
  • Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
  • Fixed fee: A slab wise Fixed fee. This vary based on Order item value
  • GST (applicable on all of the above components)

What is Commission fee and how much commission is charged?

Commission fee is a certain percentage of the order item value of your product. It differs across categories and vertical/sub-categories.

Please give an example to show the cost calculation.

ITEM AMOUNT (RS.)
Selling Price (decided by you) 1500
Commission Fee (varies across sub-categories/verticals) 150 ( assuming 10% )
Collection Fee ( 2 % on the Order item value) 37.50
Total Marketplace Fee 187.50
GST ( 18% on Marketplace fee deduction) 33.75
Total deductions 221.25
Settlement Value (Amount credited to you) 1278.75

 

How and when do I get paid?

All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 7-15 business days from the date of order dispatch. It’s 7 business days for Gold Sellers, 10 business days for Silver Sellers and 15 business days for Bronze sellers.

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